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If you’ve been hurt by a crime

Questions

You’ll have lots of questions

As a victim of crime you can feel unheard, unrepresented and lacking in answers. Trauma can be left unresolved and many feelings can remain unexpressed. Restorative justice can be the key to recovery...

What is restorative justice? It is a way of dealing with criminal behaviour that takes into account what you, the victim, has been through.

How does it work? It’s a face to face meeting between you and the person who has committed the crime. You will have the opportunity to explain the impact that the crime has had on you. You are supported by a professional facilitator before, during and after the meeting. See What Justice

Will it help? 85% of people who met their offender were satisfied with both the process and the outcome.

Who can apply? Anyone who has been a victim, where the perpetrator has been caught and admitted the offence.

How can I access it? You can ask your victim liaison officer (VLO), or if the events happened a while ago we can help you find the best route. See What Justice

Can I be sure the meeting will happen? You can request a meeting, but it is voluntary for both sides. Although it is increasing, provision is varied across England and Wales.

Is it always face to face? Restorative justice can also happen indirectly, usually via letter. Face to face Restorative Justice delivers the best rates of satisfaction for victims though.

Will I be safe? All the participants are carefully prepared and the facilitator will always discuss the best way to support you through the process.